Rumoo — Legal

Terms and Conditions

Last updated: 21 April 2026

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your access to and use of the Rumoo platform ("Platform"), including the mobile application, web dashboard, and any related services provided by Rumoo ("Rumoo", "we", "us", or "our").

By registering, accessing, or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not access or use the Platform.

Rumoo operates as a KOL-Brand Matching Platform facilitating collaborations between Food & Hospitality businesses ("Brands") and content creators ("Influencers") in the micro and macro segments.

2. Eligibility

To use Rumoo, you must:

  • Be at least 18 years of age;
  • Have the legal capacity to enter into binding agreements;
  • Not be located in a country subject to EU, UN, or applicable international sanctions;
  • Provide accurate, current, and complete registration information.

By using the Platform, you represent and warrant that you meet all eligibility requirements.

3. User Accounts and Registration

3.1 Account Creation

To access the full features of the Platform, you must create an account. You agree to provide truthful and accurate information during registration, and to keep your account information up to date.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify Rumoo immediately at info@moodglobalservices if you suspect any unauthorized use of your account.

3.3 Account Types

The Platform supports two distinct account types:

  • Influencer Accounts: Always free. Influencers connect their social media profiles and access collaboration opportunities with Brands.
  • Brand Accounts: Subject to a 3-month full-feature free trial. After the trial, continued access requires a subscription at €20/month.

4. Use of Instagram and Meta Platform Data

4.1 Instagram API Integration

Rumoo integrates with Meta's Instagram API to enable Influencer users to connect their Instagram accounts. By connecting your Instagram account to Rumoo, you authorize Rumoo to access and process certain data from your Instagram profile, specifically:

  • Basic profile information (username, profile picture, follower count);
  • Public engagement metrics (likes, comments, engagement rate);
  • Content performance statistics (reach, impressions) where authorized by you through Instagram's permissions;
  • Audience demographics and analytics data, where made available through Meta's approved API scopes.

4.2 Meta Platform Policies Compliance

Rumoo complies with Meta's Platform Terms and Instagram's Platform Policy. Data obtained through Meta's APIs is used solely for the purpose of facilitating influencer-brand collaborations within the Platform and calculating performance metrics for campaign reporting. Rumoo does not sell, transfer, or use Meta Platform Data for advertising targeting or profiling purposes unrelated to the core Platform functionality.

4.3 Data Minimization

Rumoo accesses only the minimum data necessary from Instagram/Meta APIs to operate the Platform's core features. Users may revoke Rumoo's access to their Instagram account at any time through Instagram's connected apps settings, though doing so may limit the functionality available to them on the Platform.

4.4 No Unauthorized Scraping

Rumoo does not engage in any scraping, crawling, or unauthorized collection of data from Meta or Instagram outside of approved API endpoints. All data collection is performed in accordance with Meta's Platform Terms.

5. Prohibited Conduct

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of these Terms;
  • Attempt to gain unauthorized access to other users' accounts or the Platform's systems;
  • Upload or transmit any content that is defamatory, obscene, fraudulent, or infringes third-party rights;
  • Use automated bots, scrapers, or other unauthorized methods to access or collect data from the Platform;
  • Misrepresent your identity, follower counts, engagement metrics, or any other data;
  • Use the Platform to send unsolicited commercial communications;
  • Circumvent any technical measures implemented to protect the Platform;
  • Use Meta API data obtained through the Platform for any purpose other than the intended use within the Platform.

6. Intellectual Property

All content, technology, trademarks, and materials available on the Platform — including but not limited to the Rumoo name, logo, software, and design — are owned by or licensed to Rumoo and are protected by applicable intellectual property laws.

Users retain ownership of the content they create and upload. By posting content on the Platform, you grant Rumoo a non-exclusive, royalty-free, worldwide license to use, display, and process such content solely for the purpose of operating the Platform.

7. Deals and Collaborations

The Platform facilitates deal-making between Brands and Influencers. Once a deal is accepted and confirmed by both parties, it becomes a binding commitment between those parties. Rumoo acts solely as an intermediary platform and is not a party to the collaboration agreement.

Rumoo does not guarantee the quality, legality, or accuracy of content produced by Influencers, nor the performance outcomes of any campaign. Brands and Influencers are solely responsible for the terms and execution of their collaborations.

8. Payments and Subscriptions

Brand accounts accessing the Platform beyond the free trial period are subject to a subscription fee of €20/month. Payment is processed via the payment methods accepted on the Platform at the time of subscription.

All fees are exclusive of applicable taxes. Rumoo reserves the right to modify pricing with reasonable prior notice to users.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Rumoo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform, including but not limited to loss of revenue, data, or business opportunities.

Rumoo's total liability for any claim arising out of or relating to the Platform shall not exceed the amounts paid by you to Rumoo in the twelve (12) months preceding the claim.

10. Disclaimer of Warranties

The Platform is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11. Termination

Rumoo may suspend or terminate your access to the Platform at any time, with or without cause, including for breach of these Terms or violation of Meta's Platform Policies. You may also terminate your account at any time by contacting us at info@moodglobalservices.

Upon termination, your right to use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination shall remain in effect.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the European Union and the member state in which Rumoo is established, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of the applicable EU jurisdiction.

13. Changes to Terms

Rumoo reserves the right to modify these Terms at any time. When we make material changes, we will notify users through the Platform or by email. Your continued use of the Platform after the effective date of any changes constitutes acceptance of the revised Terms.

14. Contact

For any questions regarding these Terms, please contact us at:

  • Email: info@moodglobalservices
  • Platform: rumoo.app